Before you contact us
For faster assistance, include the product name, order number when available, delivery ZIP code and a short description of what you need help with. For delivery or installation questions, photos of the access path or installation area may also be useful.
Contact details
Email: support@homevelvet.shop
Phone: +1 088-90-9327
Address: 350 5th Ave, New York, NY 10118, United States
Do not send full credit-card numbers, passwords or other highly sensitive payment information by email or through the contact form.